Frequently Asked Questions

When you start at Little Treasures:

  • We will need to see a copy of your child’s birth certificate or passport.
  • We will need to see your 2 Year Funding letter- if applicable.
  • Photos for our Family Album

On a daily basis you will need to bring the following:

  • Nappies; these can be brought daily or a pack brought in and your child’s keyworker will inform you when we are running low.
  • Milk; we provide cow’s milk, if your child is not using this then please bring the appropriate milk.
  • Dummy or comforter; just in case your child may need it!
  • Spare clothes; just in case of any accidents.
  • If toilet training; lots of spare clothes…just in case!

If you feel your child is too unwell to attend nursery, then please inform us as early as possible. If you inform us that your child is unwell and will not be attending that day, we will deduct 50% from your bill for that day; if you do not inform us then we be unable to deduct this.

If your child becomes unwell whilst attending, we will inform you, we may decide to give them some Calpol if we feel it is needed, and if the consent form has previously been signed on the Registration Form.

We will contact you if we feel you need to collect your child; we do however understand this can sometimes be difficult due to work commitments.

If your child is unwell whilst at Little Treasures the staff will look after them and attend to their needs, plenty of cuddles will be given if this is needed!!

Medication can be given to your child, when a Medication Consent form is completed as you drop your child off, please inform your keyworker if you need to do this.

Please speak to a member of staff if you have any questions regarding this!

All practitioners are qualified to a Level 3 in Childcare, with 9 practitioners qualified to a level 4 or above. All our practitioners are DBS checked and all are Paediatric First Aid trained, and have all recently completed the Level 1 Safeguarding refresher course.

Relevant practitioners also hold a Food Hygiene certificate.

Parents are invited to attend our ‘Open Week’ appointments which are held every term, either by phone, a report on Tapestry or in person.

Alternatively, your child’s keyworker will always make time to talk to you about your child’s development, progress and general time spent within the nursery, as and when you wish.

Staff always strive to make time to talk to parents at drop off and pick up times to ensure all information regarding their child’s day at nursery has been like.  This is also an excellent time for parents to tell us what their child has been doing at home!

“Thank you for helping me to learn and grow, giving me cuddles when I cried, sharing my joys when I did something for the first time. Thank you for always making me feel safe and loved and my mummy says Thank you for helping to raise me!”

Dexter

Testimonials

“Thank you so much for all you have done for both Arthur and Stanley. You have cared for them through the tears and tantrums and breath holding! Stanley has had such an amazing time here and it was through your dedication and care and support. It is sad that he is leaving but I am sure he will settle in his new nursery because of the confidence and skills you have given him. Thank you!”

Nikki and Mike

Testimonials

“Thank you so much for making me feel so comfortable and welcome during my lunchtime feeds with Anna. You made the transition back to work much easier and I couldn’t have chosen a better group of ladies to leave her with each day. We both look forward to her time still to come in the Yellow Room.”

Laura and Anna

Testimonials